Retailers Leveraging Workforce Wellbeing to Reduce Attrition and Build Healthier Workplace Cultures
Retail ranks in the bottom 10% of industries for workplace mental health, with over 80% of workers reporting that their mental wellbeing has declined on the job—and the business consequences are significant. Across Southeast Asia, retail attrition rates range from 20–40%, but recognising the problem is just the first step. The lack systematic data on where mental health risk is concentrated means resources get allocated based on assumption rather than evidence, with generic wellness programmes that reach the already-engaged and miss the employees who need support most.
Download this case study to see how leading Southeast Asian retailers are treating workforce mental health as a strategic business investment:
- A regional luxury retailer with 50% annual attrition built a quantified business case showing ROI from manager training with just a 1% reduction in turnover
- An Indonesian fast-fashion retailer discovered that 67% of employees were at mental health risk and 28% had experienced workplace bullying, enabling deployment of manager training programmes
- A nationwide supermarket chain gained store-level risk profiles across roles, demographics, and tenure groups that leadership had not anticipated